Privacy Policy

Stop Drop & Lock values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website stopdroplock.com or use our services. 

1. Information We Collect 

When you interact with us online, we may collect the following types of information: 

  • Personal Information: Name, email address, phone number, billing address, payment details, and other information you provide when reserving or renting a storage unit. 
  • Account Information: Login details if you create an online account. 
  • Usage Information: IP address, browser type, device information, and browsing behavior collected through cookies or similar technologies. 
  • Communication Records: Information from email correspondence, phone calls, or contact form submissions. 

2. How We Use Your Information 

We use your information to: 

  • Process reservations, payments, and rental agreements. 
  • Provide customer service and respond to inquiries. 
  • Send important updates about your account, rentals, or payments. 
  • Improve website functionality and user experience. 
  • Send promotional offers or marketing communications (you may opt out anytime). 
  • Maintain security and prevent fraudulent activity. 

3. Sharing of Information 

We do not sell your personal information. We may share information only in the following circumstances: 

  • Service Providers: With trusted vendors who assist with payment processing, website hosting, or customer service. 
  • Legal Compliance: When required by law, regulation, or legal process. 
  • Business Transfers: If we sell, merge, or reorganize our business, your information may transfer as part of that transaction. 

4. Cookies & Tracking 

We use cookies and similar technologies to: 

  • Enhance website performance. 
  • Understand visitor activity. 
  • Personalize your online experience. 

You may disable cookies in your browser settings, but some website features may not function properly. 

5. Data Security 

We implement reasonable technical and administrative measures to protect your information from unauthorized access, misuse, or disclosure. However, no method of online transmission or storage is 100% secure. 

6. Your Privacy Choices 

  • Access & Updates: You may request to review, update, or delete your personal information. 
  • Opt-Out: You may unsubscribe from marketing emails by clicking the “unsubscribe” link or contacting us directly. 
  • Do Not Track: Our website does not currently respond to “Do Not Track” signals. 

7. Children’s Privacy 

Our services are intended for adults. We do not knowingly collect information from children under 13. If we learn we have collected information from a child, we will delete it promptly. 

8. Links to Other Websites 

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those external websites. 

9. Changes to This Policy 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. 

10. Contact Us 

If you have any questions about this Privacy Policy or your personal information, please contact us: 

Stop Drop & Lock 

157 South Road 

Enfield, CT 06082 

Email: Stopdroplock.com 

Phone: 860-874-6975